Ask A Naturopath

Frequently asked questions

• How do I find dietary information for products?

  Explore our range, tailored to meet your dietary needs.

  • No Added Dairy
  • No Added Gluten
  • No Added Soya Bean Products
  • No Added Yeast
  • Halal Certified
  • Vegan Certified

• I had a suspected adverse reaction to one of your products, what should I do?

  The health and safety of everyone who uses our products is our highest priority, and we take reports of suspected adverse reactions seriously. If you or anyone you know has experienced a suspected adverse reaction to our products, please report your experience to Blackmores Naturopathic Advisory Team via our form or call us on 1800 803 760, Monday – Friday, 8:00am-6:00pm AEST or email advisory@blackmores.com.au.

• Where can I find the full ingredient list for your products?

  You can find the full list of ingredients of all Blackmores products on the TGA website here. Simply, type in the name of the product or the AUST L listing number from the front of the pack in the search bar and download the PDF summary.

• I took a Blackmores Multivitamin and now my urine is yellow. Is this normal?

  Noticing bright yellow urine after taking Blackmores Multivitamins or supplements containing B vitamins is most likely due to the metabolism of B vitamins - particularly vitamin B2 (riboflavin). In this case, the change in urine colour is temporary. If it doesn't change with more water, adjusting your intake or is causing pain, you must see a healthcare professional or contact our team for further advice.

• What age group is an 'adult dose' intended for?

  An adult dose is suitable for individuals aged 18 and above.

• Is it safe to take Blackmores products if I have a medical condition or take medication?

  If you have a medical condition or are currently taking medication, we recommend speaking with a healthcare professional before using any Blackmores products. This ensures they’re suitable for your individual needs.

• Is it best to take my vitamins with food?

  Some supplements are most effective when taken with a meal, while others may be better absorbed on an empty stomach. For the best results, we suggest checking the product label or visiting the individual product page on the Blackmores website for guidance. Alternatively, get in touch with our naturopaths to help guide you.

• Is it safe to take vitamins or supplements past their expiry date?

  We advise consuming our products within the timeframe indicated on the packaging to ensure their quality, safety, and effectiveness.

• Can I take multiple Blackmores products at the same time?

  To ensure the combination suits your unique health needs and goals, we recommend speaking with a healthcare professional. Alternatively, get in touch with our naturopaths or a healthcare professional to help guide you.

• What’s the best way to store my vitamins and supplements?

  For optimal storage, we recommend checking the product label for specific guidance. In general, it's best to keep your supplements away the reach of children and away from direct sunlight and heat to help maintain their quality and effectiveness.

• Is Blackmores B-Corp Certified?

  Yes, Blackmores is B-Corp Certified. As a proud B-Corp certified corporation, we meet the highest standards of social and environmental performance, transparency, and accountability. You can read more about our impact here.

• Where are Blackmores ingredients sourced from?

  Blackmores heritage is founded on using high quality, most natural ingredients available for products. To uphold this commitment, we carefully source ingredients from trusted suppliers around the world. All ingredients used by Blackmores are assessed for Quality, Safety, Efficacy and Sustainability to strict internal and industry standards. Ingredient manufacturers are also assessed for quality and a compliance with stringent ethical sourcing standards.

• Useful links for further health support

  If you feel you are having an emergency medical problem, seek professional help immediately.

  Some useful links include:

  • Lifeline 13 11 14 personal crisis support www.lifeline.org.au
  • Kids Helpline 1800 551 800 counselling for young people aged 5-25yo www.kidshelp.com.au
  • Beyond Blue 1300 224 636 for anyone feeling anxious or depressed www.beyondblue.org.au/get-support
  • 13YARN 13 92 76 Aboriginal and Torres Strait Islander People www.13yarn.org.au
  • Suicide Call Back Service 1300 659 467 anyone thinking about suicide www.suicidecallbackservice.org.au