Subscription FAQs

• How does Blackmores Subscription work?

  When you purchase online from the Blackmores store you can choose to have the same order delivered to you on a recurring basis. You select the products you want to purchase at checkout and with a tick of a box you tell us to have the very same order delivered to you again every 2, 4, 6, 8, 10 or 12 weeks. When you choose to set up a subscription, you will be charged for the orders at the interval chosen. You can view your upcoming subscriptions by logging into your account and clicking Subscription. Your subscription will be posted to you as per our standard shipping terms and this will continue until you cancel.

  The Blackmores Subscribe service is flexible. Log in to your Blackmores account, go to Subscription, and select to edit the delivery address, next delivery date, and your preferred payment method. Please note: We will notify you when your next order is about to be processed. If you decide you do not want/need the items for that cycle, please be sure to log in and make any necessary changes at least 10 days prior to your next delivery in Australia and 21 days if your order is being shipped overseas to ensure your order is not processed and your account is not charged. Once a subscription order is processed, we cannot make any changes, nor cancel.

• To set up a product subscription with Blackmores, follow these steps:

  1. Visit the Blackmores website: Go to www.blackmores.com.au. 
  2. Log in or create an account: If you're not already a member, sign up as a new member. It only takes about 5 minutes. 
  3. Select your preferred product. 
  4. Tick the Subscribe and Save button and choose the frequency from the drop-down list (Options are every 2, 4, 6, 8, 10, or 12 weeks). 
  5. Click Add to Cart. 
  6. Follow the prompts to complete the checkout.  

  This way, you can ensure you never run out of your favourite health products! 

• How much does it cost to set up a subscription with Blackmores?

  Setting up a subscription with Blackmores Subscribe doesn’t cost you anything extra. It's a completely free service for Blackmores members, designed to help you maintain your journey towards better health and wellbeing, naturally. 

• Is there a minimum period to subscribe with Blackmores?

  No, there is no minimum period to subscribe to Blackmores products. 

• I do not have a Blackmores account, can I set up a subscription with Blackmores?

  No. To set up a subscription you must have a Blackmores account. You can set up an account here: Sign Up - Blackmores or join via the checkout. 

• Can I modify or cancel my subscription?

  Yes, you can. Please log into your Blackmores account and click Subscription. In this section you can make any changes to your order, address, payment, skip a subscription, change your next order date or cancel your subscription.

• Can I pause a subscription?

  Yes. To pause a subscription, log into your Blackmores account, navigate to Manage Subscription and select which future order you’d like to skip. This will then pause your subscription. 

• How can I see my order history?

  Login to your Blackmores account and select Subscription for Subscription order history, or Orders for all orders history.

• I have a voucher code. Can I use it on my subscription order?

  Voucher codes cannot be used on Blackmores Subscribe. We offer 30% off Blackmores products on Blackmores Subscribe and 20% off our Infant Formula range. Voucher codes cannot be used in conjunction with any other discounts provided.